Terms of Service

1. Acceptance of Terms

By accessing or using Vikareta ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Service

Vikareta is an online marketplace that connects customers with local businesses for products and services. We act as an intermediary and do not directly sell products or provide services.

3. User Accounts

To use certain features of the Platform, you must create an account. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate and up-to-date information
• Notifying us immediately of any unauthorized use

4. Seller Obligations

Businesses selling on Vikareta agree to:

• Provide accurate product descriptions and pricing
• Fulfill orders in a timely manner
• Comply with all applicable laws and regulations
• Maintain appropriate licenses and permits
• Handle returns and refunds as per our policy

5. Buyer Obligations

Customers using Vikareta agree to:

• Provide accurate delivery information
• Make payments for orders placed
• Not engage in fraudulent activities
• Respect the return and refund policies

6. Prohibited Activities

Users are prohibited from:

• Violating any laws or regulations
• Posting false, misleading, or fraudulent content
• Infringing on intellectual property rights
• Harassing other users or businesses
• Attempting to bypass security measures
• Using the platform for illegal purposes

7. Payments

All payments are processed through secure payment gateways. Vikareta is not responsible for payment gateway failures or delays. Refunds are processed as per our refund policy.

8. Limitation of Liability

Vikareta acts as an intermediary and is not liable for:

• Quality of products or services provided by sellers
• Disputes between buyers and sellers
• Losses due to unauthorized account access
• Technical failures or service interruptions

9. Intellectual Property

All content on the Platform, including logos, text, and graphics, is owned by Vikareta or its licensors. Users may not copy, reproduce, or distribute any content without permission.

10. Termination

We reserve the right to suspend or terminate accounts that violate these terms or engage in prohibited activities. Users may also delete their accounts at any time.

11. Changes to Terms

We may update these terms from time to time. Continued use of the Platform after changes constitutes acceptance of the new terms.

12. Contact

For questions about these terms, please contact us at legal@vikareta.com